Terms and Conditions of Sale for Gift Certificates

These Terms and Conditions of Sale for Gift Certificates (“Conditions”) govern the purchase of gift certificates, including, but not limited to, the purchase through the Nordik Spa-Nature website, by telephone, in person at the spa or our kiosks. These Conditions constitute an agreement between you and l’Auberge spa Le Nordik Inc. (“Nordik Spa-Nature”). By purchasing a gift certificate from Nordik Spa-Nature through the Nordik Spa-Nature website, by telephone, in person at the spa or our kiosks, you accept these conditions.

Prices Displayed

Nordik Spa-Nature invoices in Canadian currency. All prices listed, unless otherwise stated, are shown in Canadian dollars (CAD) before taxes. Gift certificates purchased are final sales and non-refundable. A gift certificate may not be purchased with a previously purchased gift certificate. 

Rates are subject to change without notice. In the event of a price increase, the difference must be supplemented for the desired service. 

Expiration of Gift Certificates

The monetary value of a gift certificate is always valid and does not expire. Its value can be applied to any type of reservation until the balance of the initial gift certificate has been fully used.

Using a Gift Certificate 

A gift certificate purchase does not guarantee a reservation. It acts as a payment method towards a reservation. Reservations are required and the conditions of sale associated to these must be respected. For security reasons and to prevent fraud,  gift certificates may only be used 48 hours after the date of purchase. 

Shipping Gift Certificates 

Gift certificates are shipped as soon as possible once the order has been processed. The processing and delivery times vary depending on the delivery address. Nordik Spa-Nature parcels are shipped via regular mail by Canada Post. 

Nordik Spa-Nature reserves the right to change the shipping costs of its gift certificates at any time and without notice. All shipping fees are in Canadian dollars. The sales tax is calculated based on the province of the spa for which the gift certificate is purchased. Nordik Spa-Nature cannot guarantee delivery of gift certificates to addresses outside of Canada.

Shipping of gift certificates can be done as follows: 

• By email, free of charge and instantaneously
• By standard mail for $5.75 within 5 to 7 business days
• By express mail for $17.25 within 3 to 5 business days

For a limited time, our gift certificates are shipped with Purolator in 2 to 4 business days for $25 (+ taxes).

Gift Certificate Resale 

Illegal resale of any gift certificate is strictly prohibited and can result in the cancellation of the purchase without refund or compensation.

Promotional Use Prohibited Without Permission 

Without prior written authorization from Nordik Spa-Nature, gift certificates cannot be used for advertising and/or promotional purposes (including contests and lotteries). Promotional use without permission can result in the cancellation of the purchase without refund or compensation. 

Privacy Policy 

Nordik Spa-Nature has a strict privacy policy, which can be accessed via this link or in the footer. No personal information will be disclosed to anyone except during the transactional process of obtaining authorization from the credit card issuer or as required by law. 

Modification of Conditions

Nordik Spa-Nature reserves the right to change these Conditions and the Cancellation policy at any time. The date of the last revision of these Conditions is displayed at the bottom of this page. 

Language

Please note that a French version of these conditions is also available. 

Last modification: 2024-06-26